Elephant Casino: General Terms
Welcome to Elephant Casino. These Terms and Conditions constitute a legally binding agreement between you and us, Elephant Casino, governing your use of our website, services, and all associated applications. By accessing or using any part of our platform, you acknowledge that you have read, understood, and agreed to be bound by these terms. We encourage you to review them carefully, as they outline our commitments to you and your responsibilities as a valued player.
Terms Overview: What Elephant Casino Expects
These General Provisions establish the foundation of our relationship with you. By registering an account and using our services, you confirm your full acceptance of these Terms and Conditions, alongside our Privacy Policy and any other applicable rules or policies. This agreement applies to all services, games, and functionalities we offer, ensuring a clear understanding of our operational framework. Should you disagree with any part of these terms, we respectfully request that you refrain from using our platform. For more information about our offerings, please visit our Home page.
Account and registration
To access our services, you must create a personal account and be at least 18 years old. We strictly enforce a policy of one account per individual, household, and IP address to maintain fairness and security. All information provided during the registration process, including your full name, date of birth, and residential address, must be accurate, complete, and kept up to date. Providing false or misleading information may lead to account suspension or termination. It is your sole responsibility to ensure your account details remain current, and we reserve the right to verify this information at any time.
Bonuses and wagering requirements
We offer various promotions designed to enhance your gaming experience. Each bonus, including our welcome offer of a 200% match up to A$2,000 plus 400 free spins, comes with specific wagering requirements and validity periods. For instance, the welcome bonus funds and free spins winnings are subject to a x35 wagering requirement, with a maximum bet of A$5 per spin or round during bonus play. Free spins winnings must be wagered within 7 days, while bonus funds have a 30-day validity. Certain games, including all live dealer games, jackpot slots, selected table games, and virtual sports, are excluded from bonus play. Our 'Stampede Reload Bonus' has a x40 wagering requirement, and our 'Herd's High Stakes' cashback carries a player-friendly x1 wagering requirement. Full details for each promotional offer are available within its specific terms.
Deposits and withdrawals
We are committed to providing secure and efficient payment processing for all our players. Transactions can be conducted using various methods such as Bitcoin/USDT, eZeeWallet, Visa/Mastercard, and PayID, all processed through secure channels. While we strive for swift transactions, processing times and minimum/maximum limits vary depending on the chosen method. For instance, crypto withdrawals are typically processed within 4 hours, whereas PayID withdrawals may take 1-3 business days. Please note that Visa/Mastercard deposits are instant, but direct withdrawals to these cards are not available, requiring you to select an alternative method for cashing out your winnings.
Identity verification (KYC)
To comply with regulatory obligations and ensure the security of our platform, we require identity verification (Know Your Customer, or KYC) from our players. This process is mandatory before your first withdrawal and may be requested at any point, particularly for cumulative deposits exceeding A$3,000 or single withdrawals exceeding A$2,000. You will be asked to provide documents such as a valid government-issued photo ID, proof of address (e.g., a utility bill or bank statement issued within the last 3 months), and proof of your chosen payment method. In cases of significant deposits, such as cumulative amounts over A$10,000 or single deposits over A$5,000, we may also request a source of funds verification. We aim to complete verification within 24-48 hours upon receipt of all valid documents.
Limitation of liability
Our platform and services are provided on an 'as is' and 'as available' basis. While we endeavor to offer continuous and error-free service, we do not guarantee uninterrupted access, freedom from viruses, or the correction of all defects. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability to you for any claims arising from or relating to these terms or your use of the services will be limited to the amount you have deposited into your account over the last six months, or A$500, whichever is lower.
Changes to the terms
We reserve the right to amend, modify, or update these Terms and Conditions at any time. Any significant changes will be communicated to our users through prominent notices on our website or via email. Such modifications will become effective immediately upon posting, unless otherwise stated. Your continued use of our services following the publication of revised terms constitutes your acceptance of those changes. It remains your responsibility to regularly review these terms to stay informed of any updates. The current version of these terms is effective as of 2026.